Supports home care agency customers by building relationships, resolving issues, and ensuring they successfully use the HR automation platform.

Provides technical support to UK-based clients by troubleshooting IT issues and answering help desk queries.

Provides customer support and virtual assistant services for a UK-based furniture brand, working 3-4 hours daily to maintain high-standard service delivery.

Coordinates customer service incidents and resolves issues for Greek-speaking clients at a credit reference and risk management company.

Provides customer care and support to iRhythm clients during evening shifts, responding to inquiries and resolving issues.

Provides technical customer support and troubleshooting for FICO analytics software users on weekend shifts.

Handles customer inquiries, resolves issues, and provides support to customers for a tire delivery company.

Supports existing customers by improving processes, enhancing experience, and driving retention and growth within the customer lifecycle.

Bilingual healthcare representative handles inbound calls from Spanish-speaking Medicaid/Medicare patients, providing support and care coordination.

Bilingual healthcare representative handles patient calls, provides support in Spanish and English, and assists with care coordination for Medicaid/Medicare populations.

Provides technical support and assistance to clients, troubleshooting issues and resolving problems within the real estate development and services domain.

Bilingual customer care representative handles inbound banking inquiries, resolves customer issues, and manages digital onboarding across multiple communication channels.

Handle inbound customer inquiries via phone, chat, and email to resolve retirement savings platform issues and provide frontline customer support.

Provides technical IT support to end users, troubleshoots hardware/software issues, and maintains system infrastructure.

Handles inbound and outbound customer communications for tech products via phone and internet channels.

Monitors booking funnels and contacts customers and taskers via email, phone, and internal tools to reduce cancellations and drive revenue.

Manages patient scheduling, collects demographic information, answers patient inquiries, and ensures HIPAA compliance in a hospital setting.

Manages patient scheduling, collects demographic information, handles insurance inquiries, and provides customer service to healthcare patients at a hospital system.

Bilingual support agent responds to customer inquiries via phone, email, and chat while maintaining documentation and ensuring customer satisfaction.

Provides technical support to customers via tickets and chat, troubleshoots software issues, and ensures timely resolution while maintaining clear communication.