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Provides technical support to UK-based clients by troubleshooting IT issues and answering help desk queries.
Provides customer support and virtual assistant services for a UK-based furniture brand, working 3-4 hours daily to maintain high-standard service delivery.
Coordinates customer service incidents and resolves issues for Greek-speaking clients at a credit reference and risk management company.
Provides customer care and support to iRhythm clients during evening shifts, responding to inquiries and resolving issues.
Provides technical customer support and troubleshooting for FICO analytics software users on weekend shifts.
Manages customer relationships and ensures client success with health technology solutions at TELUS Health.
Manages customer relationships and ensures successful onboarding and retention of micro SME clients using Sleek's back-office software platform.
Leads customer success team to drive customer satisfaction, retention, and expansion through strategic account management and support.
Directs customer success strategy and team to ensure teacher customers achieve their goals with the MagicSchool AI platform.
Provides technical support and partnership to customers, troubleshooting issues and ensuring customer success with the product.
Handles customer inquiries, resolves issues, and provides support to customers for a tire delivery company.
Builds and maintains strategic customer relationships to drive retention, expansion, and customer satisfaction.
Leads a team of Strategic Customer Success Managers to drive customer retention, expansion, and satisfaction for key accounts.
Director leads strategic account engagement with enterprise clients, driving adoption and retention while managing portfolios worth 10M+ ARR and partnering across teams for customer success.
Customer Success Engineer who drives adoption and workflow optimization for advisory clients by working directly in the platform alongside their teams.
Builds executive relationships with enterprise customers, drives PagerDuty adoption, identifies risks to business goals, and leads cross-functional post-sales teams to ensure customer success.
Supports existing customers by improving processes, enhancing experience, and driving retention and growth within the customer lifecycle.
Director leads strategic customer success for enterprise accounts, drives AI platform adoption, manages renewals and expansion, and orchestrates cross-functional teams to deliver measurable business outcomes.
Works directly with advisory customers inside the platform to drive adoption, optimize workflows, and help teams deliver engagements more efficiently.
Principal Customer Success Manager builds executive relationships with enterprise customers, drives product adoption, identifies business risks, and leads cross-functional post-sales teams to maximize customer value.